FAQ

Our Website:  https://solitiflowersae.com/

 

1. What products do you offer?

We provide a wide range of floral arrangements, including bouquets, flower boxes, and customized floral designs for all occasions.

2. How can I place an order?

You can place an order directly on our website by browsing our products, selecting your preferred items, and completing the checkout process.

3. Do you offer same-day delivery?

Yes, same-day delivery is available for orders placed before the cutoff time. Delivery availability depends on your location.

4. Can I customize a floral arrangement?

Absolutely! We offer customization options to suit your specific needs. Contact us to discuss your preferences.

5. What payment methods do you accept?

We accept major credit cards, debit cards, and secure online payment options.

6. Do you deliver outside the UAE?

Currently, we only deliver within the UAE. Please check our delivery policy for more details.

7. What is your return policy?

If you’re not satisfied with your order, please contact us within 24 hours of delivery. Returns are subject to our Return Policy conditions.

8. How can I track my order?

Once your order is confirmed, you’ll receive a tracking link via email or SMS to monitor your delivery status.

9. How do I care for my flowers?

To keep your flowers fresh, place them in clean water, avoid direct sunlight, and trim the stems every two days.

10. How can I contact customer support?

You can reach us via email at info@solitiflowersae.com or use the contact form on our website for assistance.